Product: Studypool Tutoring Service Clear all filters (0 of 16 reviews match)
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Hey there! My account was banned a while ago. No explanation was given and reaching Studypool has been one of my greatest nightmares. I find the account manager as unreliable and inappropriate for new users. My work is super and well researched but studypool does not...
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Anonymous
Hippocampus

I have a similar problem and I have been a tutor on the platform for a while. I was banned with regards to fraudulent activities-- which I never engaged in. In fact, I was the...

AmberK
AmberK
Studypool Verified Representative

Hello, my name is Amber and I am in charge of Customer Success at Studypool.If an account gets banned, it was because it was associated with fraud or suspicious activities. Al...

1.1
Product
Studypool Tutoring Service
I liked
  • Unfair ban hurt me
I didn't like
  • Unresponsiveness
  • Bad help
  • Dishonest practices among tutors
#1278021
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Studypool - Liars and scammers and wont refund a measly $16

I was suppose to have help on a document and there so called tutor plagiarized everything and i paid for it. When the 91% match rate showed up all there *** intercom ppl say is. Oh im sorry and stop responding. Chuck, amy, jose and 3 others its like they get money and scram its fake theres no number nothing. Its a scam
1.0
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Studypool Tutoring Service
#1063509

RIGGED WASTE OF MONEY I earned approximately $60 through tutoring at Studypool. But as I tried to withdraw the funds, I was told that the money has been withheld due to suspicious activity! This is strange given the fact that I have received the "Recommended by...
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AmberK
AmberK
Studypool Verified Representative

Hello I’m Amber, I’m in charge of Customer Success at Studypool. We apologize for the inconveniences you might have had using our platform. Studypool always pays its tutors fo...

1.0
Product
Studypool Tutoring Service
I didn't like
  • Are a scam
  • Whole thing was just a huge disappointment
  • Scam and rigged
#1051610
Studypool provides me with the best tutors available, so I can catch up with my homework in a quick way and also learn at my own pace. I am very grateful for their service. Too much emphasis is placed on formal education - I told my children not to worry about their...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

4.2
Product
Studypool Tutoring Service
I liked
  • It was pretty smooth
#1049469
I needed some urgent help with a homework which I didn't quite understand, the tutor assigned to me helped a lot and I got a good grade when I delivered the paper.Nice and helpful customer service, I didn't quite understand the website at first, however, after...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

5.0
Product
Studypool Tutoring Service
#1048134
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Studypool Tutoring Service Review

I earned approximately $60 through tutoring at Studypool. But as I tried to withdraw the funds, I was told that the money has been withheld due to suspicious activity! This is strange given the fact that I have received the "Recommended by Studypool" and "Premium Tutor" badges! I tried reaching out for help through customer support but barely had any positive response.
1.3
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Product
Studypool Tutoring Service
#1037626
I posted my question and the tutor said hello and proceeded to answer my assignemtn.He delivered in the deadline i posted. I got a little confused on how to pay, but i figured it out. It seems you give a down payment first. Overall, the answer was good, had a few...
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Anonymous
madhuripawar

Hi, My account was banned stating that there was a chargeback, but there was nothing wrong with my account or my activity. Can you tell me what else can be the reason for this...

Anonymous
Anonymous

Dear Amber . How i really wish to get you number so as i can be ale to communicate with you concerning some issues in opening a study pool account

4.0
Product
Studypool Tutoring Service
I liked
  • Fast payments
  • Fast service
#1029733
This company is very poorly managed for a variety of reasons; the students are not held to any kind of standard of communication.So far as I've noticed, the "professionals" who handle disputes are probably not very bright, because most of them don't understand the...
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1.1
Product
Studypool Tutoring Service
I liked
  • How easy it made the decision to go back to mturk
I didn't like
  • Companys unethical practices and cheating
  • Whole thing was just a huge disappointment
  • Employees are useless
#1025646
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Studypool Tutoring Service Review

Lost over $50 to a question that wasn't even answered. I told the tutor I needed my questions answered within one hour. He flat out refused and took my money anyway. They do not provide refunds. This site is a scam.
1.0
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Additional Fees
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Billing Practices
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Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Reliability
Scholarship, Grants and Programs
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Value for money
Website
Product
Studypool Tutoring Service
#1023013
Resolved
I posted a question on Studypool and after 48 hours received an email from studypool that they did not have any tutors submit a response to assist me. It would seem obvious that a refund is therefore in order since no product or service was provided to me. I have...
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber from Studypool. I’m in charge of Customer Success. We apologize for the frustration you might have experienced on our platform. To clarify the inconveni...

1.0
Product
Studypool Tutoring Service
I didn't like
  • Getting no service for my payment
#1016440