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I have been working for Studypool for several months now. It has been good for the most part. In an effort to protect students, they have the option to request a refund if they are not happy with the work they receive, as they should. However, as of late, students post...
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4.3
I didn't like
  • Cheating
  • Unresponsiveness
  • Refund policy
#1215710
Studypool - Why can't I get a refund?
So, I've been trying to get a refund on something that I have no use for. I need that money for living expenses. The price of what was bought, by accident, was not even listed at the beginning. The price was not displayed at the beginning. I have not used whatever the...
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1.0
I didn't like
  • And can take a while to get paid
  • Bad help
#1204275
I am a teacher and this is a cheating website. I wish I could have you shut down. You are scum. If you are a student and think you can get away with it, think again. You will be thrown out of school.{{Redacted}}
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AmberK
AmberK
Studypool Verified Representative

As a knowledge online business, we do not want to advocate academic cheating. We are purely a marketplace platform that connects students and tutors. Tutors do not need to wor...

#1194493
Friends opened an account in my name and email. I wish to fully delete it. However, when I email they continue to only provide me the 'disable option'. However, as it states on their website this does not delete the account only disables it (hence when you log back it...
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AmberK
AmberK
Studypool Verified Representative

Hello, my name is Amber and I am in charge of Customer Success at Studypool.Can you please grant me your username or email linked to the account?Please contact me at amber@stu...

#1143521
You need to make 50 dollars here before cashing out. Since the work is unavailable and often underpaid, you won't be making that in a long time. It's hard to make anything with dozens of tutors willing to work slave wages, bidding like five dollars for a ten page...
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AmberK
AmberK
Studypool Verified Representative

Hello, my name is Amber and I am in charge of Customer Success at Studypool.As a tutor, we suggest you to start with standard questions (lower priced questions). You can work ...

1.2
I didn't like
  • Companys unethical practices and cheating
  • Dumb tutors
  • And can take a while to get paid
#1170788
Studypool banned me and did not pay me. I have evidence of this, including emails. I asked them why they banned me and I did not get a response. I have heard numerous other complaints from different people who went through the same issue. It is clear that Studypool is...
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AmberK
AmberK
Studypool Verified Representative

Hello, my name is Amber and I am in charge of Customer Success at Studypool.If an account gets banned, it was because it was associated with fraud or suspicious activities. Al...

1.0
I liked
  • Unfair ban hurt me
I didn't like
  • How unclear they are and charge me money without letting me know
  • Companys unethical practices and cheating
  • Unfair ban
#1142196
Being a new tutor my account has been suspended of grounds of chargeback fraud...LOL, I don't even know what that means. I only did three questions.. This site just lets me down I had hoped it would build my writing career. How can a new tutor be banned just like that...
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Anonymous
sha2

I paid for help but I never got it , very wrong.

AmberK
AmberK
Studypool Verified Representative

Hello, my name is Amber and I am in charge of Customer Success at Studypool.If an account gets banned, it was because it was associated with fraud or suspicious activities. Al...

1.0
#1116213
A student share his email address in one of the question i was answering then all over sudden am told i hacked the students account. The moderators even goes further to ban my account on the assumption that i shared my email address which is against the site terms. I...
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2.2
I didn't like
  • Team operational is lacking
#1128124

I must admit that studypool surprisingly banned my tutor account on the grounds that the one student I had written his assignments had committed fraud. It is sad that the company continue to punish innocent tutors with the sole aim of retaining their hard earned money....
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Anonymous
Anonymous

They did the same to.my account. My account was doing very well then they alleged that my transactions were fraudulent

AmberK
AmberK
Studypool Verified Representative

Hello, my name is Amber and I am in charge of Customer Success at Studypool.If an account gets banned, it was because it was associated with fraud or suspicious activities. Al...

1.2
I liked
  • Unfair ban hurt me
#990874
I have been a tutor for Studypool since December 2016. It started as a venture to make a few extra bucks and ended up being quite profitable. I was making about $100 per week mainly on advanced math and science problems. I would make withdrawals as soon as I crossed...
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Anonymous
Anonymous

hello there how do i know that an account is banned?

andythewxman
andythewxman

It took a while, but I finally got a response from studypool. They have rectified the situation and I have received my withheld funds.

3.0
I liked
  • Extra income
  • Own schedule
  • Work form home
I didn't like
  • Stealing money
  • Withholding payment
  • Unfair ban
#1040909