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I worked for them for some time two years ago. They are not fond of paying their tutors. They only pay Robert F., who has been with them forever and earns some $7K per month. Anyone else is on his own. I had to contact the Mountain View police and the Santa Clara...
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber, I’m in charge of Customer Success at Studypool. We apologize for the inconveniences you might have had using our platform. Studypool always pays its tu...

1.0
I didn't like
  • As described
#1434582
I was trying to apply for tutoring for studypool but they rejected my application and i was being stuck in the same page where their is a big message saying my application was declined. I decided to take a look at their website. I was trying to modify the url with...
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AmberK
AmberK
Studypool Verified Representative

Hi, I’m Amber from Studypool. I am in charge of Customer Success. I am sorry for any inconveniences you may have encountered on our site. It seems you were on the tutor portio...

1.0
I didn't like
  • Are fraud
  • Dishonest practices among tutors
  • Bad help
#1395809
i have been trying to cancel for awhile. i have been out of school since July 2017. I haven't used this service since. i received a email saying i owe 200.00?? why??? i tried canceling with no luck, i need my record cleared. I also tried calling with no luck.
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber from Studypool. I’m in charge of Customer Success. We apologize for the frustration you might have experienced on our platform. Can you please contact m...

#1396048
A tutor did a assignment for me I ran it thru plagiarism checker and it was 96 percent plagiarized I request refund was told it was low plagiarism. 96 percent, low? wow. Wrote them and still awaiting a response. They dont want to refund me but they will have no choice....
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber from Studypool. I’m in charge of Customer Success. We apologize for the frustration you might have experienced on our platform. To clarify the inconveni...

1.9
#1393895
Purchase tutorial site unseen because they do not preview their tutorials but they do specify that the the tutorial has been verified for quality. So I purchased this tutorial and I literally feel like I've been conned. The tutorial makes no sense. The bulk of the...
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber from Studypool. I’m in charge of Customer Success. We apologize for the frustration you might have experienced on our platform. To clarify the inconveni...

#1385655

I trying to buy and answer to a to a question. I have a credit balance of $ 10. how do I use that credit. do you have and number so I can call someone. I how some can help me with my problem today. if I can not use it how do I get an refunded for my money. thank you so...
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AmberK
AmberK
Studypool Verified Representative

Credit can only be used to post and not buy questions. In order to understand how the site works, please go through (https://www.studypool.com/howitworks).

#1379785
I have been able to verify my studypool account but I couldn't get it what is the way out?
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AmberK
AmberK
Studypool Verified Representative

Hello, I'm Amber. Please go to the Studypool page and click the customer service chat bubble to get assistance. This will get you the help you need. You can describe your prob...

#1338809
For weeks I have been monitoring my account activity online and i been noticing extra activity from study pool each time i make a purchase and I am unable to get any response from the online costumer service for my refunds and to explain the unauthorized payment. Now I...
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber from Studypool. I’m in charge of Customer Success. We apologize for the frustration you might have experienced on our platform. To clarify the inconveni...

#1320038

sent me a plagiarized paper and never refunded my money this place is a total ripoff never helped me but sure took my money. I paid for assignment elo and they never did help me. I sent several messages to them asking for my money back but have never gotten any...
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber from Studypool. I’m in charge of Customer Success. We apologize for the frustration you might have experienced on our platform. To clarify the inconveni...

#1310138
I've been a tutor on Studypool since December 2016 as Miss.Arynorths until 3rd July 2018 when i had my account banned for email-sharing. I really wont tarnish their name. Studypool is actually a great site to be a tutor. With my vast experience, I was able to...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

#1298920