Studypool Reviews and Complaints
Add to comparison
Hey there! My account was banned a while ago. No explanation was given and reaching Studypool has been one of my greatest nightmares. I find the account manager as unreliable and inappropriate for new users. My work is super and well researched but studypool does not...
Read more
I liked
- Unfair ban hurt me
I didn't like
- Team operational is lacking
- Bad help
- Unresponsiveness
Someone had already posted a question I wanted answered. It showed the appearance of having been answered so I registered and paid $20 to see the answer, turns out it was never answered and it was an archived question that was 2 months old. I requested a refund and...
Read more
I didn't like
- Refund issues
- Mileading services
During my initiation as a new tutor I discovered many unethical practices within the site as well as problems with the technology application itself. Tutors are asked to write papers and solve problems for students, not merely tutor them. The web application is a...
Read more
I liked
- Concept
I didn't like
- Onboarding process
- Dishonest practices among tutors
- Poor communication by company
While working on something for school, I wanted to compare my answer to one that someone else came up with. I discovered Studypool and thought I would give it a try. I paid $30. The answer given was nowhere close to the level promised. A H.S. student could have written...
Read more
I didn't like
- Are a scam
- Are fraud
- Refund policy
I have been working for Studypool for several months now. It has been good for the most part. In an effort to protect students, they have the option to request a refund if they are not happy with the work they receive, as they should. However, as of late, students post...
Read more
Product
I didn't like
- Unresponsiveness
- Cheating
- Refund policy
So, I've been trying to get a refund on something that I have no use for. I need that money for living expenses. The price of what was bought, by accident, was not even listed at the beginning. The price was not displayed at the beginning. I have not used whatever the...
Read more
I didn't like
- Bad help
- And can take a while to get paid
I am a teacher and this is a cheating website. I wish I could have you shut down. You are scum. If you are a student and think you can get away with it, think again. You will be thrown out of school.{{Redacted}}
Read more
Product
You need to make 50 dollars here before cashing out. Since the work is unavailable and often underpaid, you won't be making that in a long time. It's hard to make anything with dozens of tutors willing to work slave wages, bidding like five dollars for a ten page...
Read more
AmberK
Studypool Verified Representative
Hello, my name is Amber and I am in charge of Customer Success at Studypool.As a tutor, we suggest you to start with standard questions (lower priced questions). You can work ...
I didn't like
- Companys unethical practices and cheating
- And can take a while to get paid
- Dumb tutors
Friends opened an account in my name and email. I wish to fully delete it. However, when I email they continue to only provide me the 'disable option'. However, as it states on their website this does not delete the account only disables it (hence when you log back it...
Read more
AmberK
Studypool Verified Representative
Hello, my name is Amber and I am in charge of Customer Success at Studypool.Can you please grant me your username or email linked to the account?Please contact me at amber@stu...
Product
Similar to Studypool
Studypool banned me and did not pay me. I have evidence of this, including emails. I asked them why they banned me and I did not get a response. I have heard numerous other complaints from different people who went through the same issue. It is clear that Studypool is...
Read more
AmberK
Studypool Verified Representative
Hello, my name is Amber and I am in charge of Customer Success at Studypool.If an account gets banned, it was because it was associated with fraud or suspicious activities. Al...
I liked
- Unfair ban hurt me
I didn't like
- Are fraud
- Team operational is lacking
- Unfair ban
I have written thousands of papers that passed Turn-it-in and being 1 of the original tutors since day, you as a teacher possess a small minded opinion. Consider this as I hav...
As a knowledge online business, we do not want to advocate academic cheating. We are purely a marketplace platform that connects students and tutors. Tutors do not need to wor...