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I was told about this service through word of mouth and i trusted them and they let me down completely and i feel like they are cheating me completely and their prices jumps across the board each time no set prices.When i purchase papers i am being told that their isn't any plagiarism but it is.

The tutors that create paper are just copying and pasting the papers together. When they cite the references they leave out the correct citing and places it with other authors citing.

Then they try to justify their tutors actions which is insulting.They don't refund your money and you have to jump through hoops for them to credit you

Review about: Studypool Assignment Help.

Reason of review: Bad quality.

Monetary Loss: $150.

Preferred solution: Price reduction.

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AmberK
#1342263
Studypool Verified Representative

Hello there, I’m Amber from Studypool.I’m in charge of Customer Success.

We apologize for the frustration you might have experienced on our platform. To clarify the inconvenience you posted, let me explain things further.

When posting a question on Studypool, you get a tutor recommendation whilst having the option of selecting a tutor yourself.

Unfortunately, we do not grant refunds once a tutor has been assigned, if the tutor has worked on a question. The tutor deserves the funds to be transferred if they actually worked on your question.

If you go through, https://www.studypool.com/refundpolicy, you will find some reasons why we won’t grant refunds.

Next time, if you are not satisfied with a tutor’s work, you must file a Withdrawal Appeal. You can appeal after the question's delivery time has elapsed with as much evidence as possible on the question's page conversation board.

Although our investigations are thorough, if you give us your username and question link we can investigate further and explain why a certain decision was made. Also, you can request for a refund to your original payment method and we would grant one, if applicable.

Feel free to send this to me at amber@studypool.com.

Looking forward to hearing back from you, Amber S.Studypool Customer Success

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