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I am always overwhelmed by a number of things I need to do. I work a full 9-hour shift, study at university at night and have to often take my child with me everywhere I go. Studypool provides me with the best tutors available, so I can catch up with my homework in a...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

4.2
I liked
  • It was pretty smooth
#1049469
I had a final biology assignment which I had forgotten I had; it was due the next day! I was panicking since this was a really important part of my score, I was texting with a classmate, and she suggested me to try Studypool! I wasn't really convinced since I've never...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

4.4
I liked
  • Fast payments
  • Easy
  • Quality
#1049296
I needed some urgent help with a homework which I didn't quite understand, the tutor assigned to me helped a lot and I got a good grade when I delivered the paper. Nice and helpful customer service, I didn't quite understand the website at first, however, after...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

5.0
#1048134

Studypool - Liars and scammers and wont refund a measly $16

Studypool
#1063509
1.0
Details
I was suppose to have help on a document and there so called tutor plagiarized everything and i paid for it. When the 91% match rate showed up all there *** intercom ppl say is. Oh im sorry and stop responding. Chuck, amy, jose and 3 others its like they get money and scram its fake theres no number nothing. Its a scam
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Studypool Tutoring Service Review

Studypool
#1037626
1.3
Details
I earned approximately $60 through tutoring at Studypool. But as I tried to withdraw the funds, I was told that the money has been withheld due to suspicious activity! This is strange given the fact that I have received the "Recommended by Studypool" and "Premium Tutor" badges! I tried reaching out for help through customer support but barely had any positive response.
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Additional Fees
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Scholarship, Grants and Programs
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Website

Studypool Tutoring Service Review

Studypool
#1023013
1.0
Details
Lost over $50 to a question that wasn't even answered. I told the tutor I needed my questions answered within one hour. He flat out refused and took my money anyway. They do not provide refunds. This site is a scam.
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Additional Fees
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Diversity of Products or Services
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Product or Service Quality
Reliability
Scholarship, Grants and Programs
Staff
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Website

Short Review on January 08, 2017

Studypool
#987491
1.0
Details
The work is highly plagarized and they fight to keep the money even when you show evidence.
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Website
They charged me $11 for one tutor then another $15 for a different one. I only agreed to paying $10 to one tutor. The $15 tutor gave me my answer way later than I needed it so it was a huge waste of money. Their instructions are very unclear. I said I needed an answer...
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber from Studypool. I’m in charge of Customer Success. We apologize for the frustration you might have experienced on our platform. To clarify the inconveni...

1.0
I didn't like
  • How unclear they are and charge me money without letting me know
#1045314
Studypool is AWFUL! I have had 3 experiences where the student made very strong demands that differed greatly from what their original description said (before the bid) and after I was already locked in. And 3 times where they were upset that the project was not done...
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AmberK
AmberK
Studypool Verified Representative

Hi, I’m Amber from Studypool. I am in charge of Customer Success. I am sorry for any inconveniences you may have encountered on our site. For better insight, I will explain ho...

1.0
#1042011
I have been a tutor for Studypool since December 2016. It started as a venture to make a few extra bucks and ended up being quite profitable. I was making about $100 per week mainly on advanced math and science problems. I would make withdrawals as soon as I crossed...
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Anonymous
Anonymous

hello there how do i know that an account is banned?

andythewxman
andythewxman

It took a while, but I finally got a response from studypool. They have rectified the situation and I have received my withheld funds.

3.0
I liked
  • Easy
  • Work form home
  • Own schedule
I didn't like
  • Stealing money
  • Withholding payment
  • Unfair ban
#1040909
So I wrote a paper for a person that was really good. I stayed up all night writing this paper. And when I turned it the student they said nothing so I thought they were satisfied. No, they filed a withdraw and got all their money back. SO stay up all night FOR...
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AmberK
AmberK
Studypool Verified Representative

Hi, I’m Amber from Studypool. I am in charge of Customer Success. I am sorry for any inconveniences you may have encountered on our site. For better insight, I will explain ho...

1.1
#1036800
I have been diligently working for the company for the past four months. On 23rd March this year, I withdrew $110 of my earnings. Basically, the money is supposed to take a maximum of three working days. Upon withdrawal, I received a message that the funds have been...
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AmberK
AmberK
Studypool Verified Representative

Hello, my name is Amber and I am in charge of Customer Success at Studypool.Did you ask customer service for help? Usually reaching out about a payment not reaching you is Pay...

3.9
#1031343
I had totally forgotten to do some work for one of my classes because I was between jobs for a couple days and I didnt really have time to sit down and cram. One of my friends insisted that I asked a tutor on studypool but I really did not want to. But she insisted so...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

4.1
I liked
  • Nice staff
#1030465
I posted my question and the tutor said hello and proceeded to answer my assignemtn. He delivered in the deadline i posted. I got a little confused on how to pay, but i figured it out. It seems you give a down payment first. Overall, the answer was good, had a few...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

4.0
I liked
  • Fast service
  • Fast payments
#1029733