AMIRA K Wvm

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Verified Reviewer

Cancel subscription and hopefully refund

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Hello there, I gain today earlier after I sent you a cancellation email the money was again withdrawn from my account, please refund the money back to my credit card, and stop subscribing since the morning I am trying to log into the account but your system didn't let me do that, I got a new password but didn't work
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Loss:
$78
Cons:
  • Taking money without your knowledge

Preferred solution: Full refund

AMIRA K Wvm

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Verified Reviewer
| map-marker Winnipeg, Manitoba

Poor billing practice, poor customers service

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I purchased a one-time product, that end up charging me every month for 3 months without my knowledge, I am trying to cancel it there is no phone number to call them, and I cannot access the account even to see how I can stop them from taking my money, is a very bad experience
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Loss:
$52

Preferred solution: Full refund

User's recommendation: I do not recommend any to use their credit card

Ahmar J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Karachi, Sindh

Very good work

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Studypool - Very good work
Studypool - Very good work - Image 2
Facebook is very good app it is Very good work My All friends use this app it is Very use full app it is Very good
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Halie M Qmo

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Verified Reviewer
| map-marker Torrington, Connecticut

Cancel subscription and hopefully refund

Awful service and unable to contact. They have been charging me since last year and I'm unable to cancel or get a refund. Extremely frustrating
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Loss:
$120
Cons:
  • Refund issues
  • Taking money without your knowledge

Preferred solution: Full refund

Patrick R Onb

Refund for being overcharged

You guys overcharged me $86 which was only supposed to be charge $19 please refund the money and help me understand what happened
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Loss:
$86
Cons:
  • Continues to charge a second time
  • Continues to charge after canceling

Preferred solution: Full refund

ITSREAL Q

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Verified Reviewer
| map-marker Greenbelt, Maryland

Cancelled question

My question got cancelled by a professor because I couldnt respond to him on time. Can he please continue the question I could pay for 2 more days
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Preferred solution: Let the company propose a solution

swiner123

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Verified Reviewer
| map-marker Can Tho, Can Tho

PROBLEM OF MONEY SELLING DOCUMENTS

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Hello. As far as I was introduced, each document successfully uploaded to Studypool will be paid 10$. I have uploaded 60 documents but 2 months have passed and I still have not received any profit. Is this a scam?
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Loss:
$600

Preferred solution: Full refund

Mechelette H

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Verified Reviewer

Need a refund

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On November 24, 2021, I had a bookkeeping project to complete. I posted a question on study pool stating that I needed assistant from someone in the accounting field.

I specifically ask that no tutor that is not specialized in that area accept because it is a lot of work. Mariam90 accepted and completed the work. The work was returned by the instructor to be redone. I sent it back to Mariam90 and she send it back to me.

I sent it back to her telling her it is still very incorrect. for weeks we have been going back and forth and she promised to correct it and she hasn't done so and he has stop responding to me messages. I paid this lady $120 to complete the project and do date I haven't received satisfactory work that my professor can make.

I will like to get a refund so that I can use the same money to have another tutor assist me. My work is long over due.

Please please assist me in getting my money back

Thanks you.

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Loss:
$120

Preferred solution: Full refund

Gloria S Yfv

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Verified Reviewer

Cancel subscription

I am trying to cancel my subscription, studypool does not provide the things that I need. Everytime I log in to try and cancel all I get is a message error. I called the number listed and no one answers. i am getting frustrated over not getting any answers for my cancellation.
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Loss:
$59
Pros:
  • I feel it is a cheat
Cons:
  • Not reliable aiable

Preferred solution: Full refund

Alejandra V Nfc

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Verified Reviewer

Refund

Hello, Ive contacted studypool through email and havent had a response back. I would like to speak to someone on how to start my refund process. Thank you, Alejandra
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Preferred solution: Full refund

Mohamad A Bwh

Tutor no response

My assignment is due in a few hours and my tutor hasnt updated me on the paper yet. It is past the deadline. I dont ask to penalize him but I just need my paper done asap.
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Loss:
$200

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Rochester, New York

I have refund request i want to talk about

hello, I would like to know how to cancel my subscription and how to make a claim for a refund of the money that has been withdrawn from my account for a value of 29.85 dollars, and I am not using studypool at the moment, what should I do, my name is Vivian Guerra and my username in studypool is DanyGaby2011
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Deez N Nrb

Tutor application issues

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This company is *** *** AND i HOPE IT BURNS TO THE GROUND WTIH EVERYONE IN IT. FUCKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKY YOUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
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Loss:
$100000
Pros:
  • Dog

Preferred solution: they *** ***

Serena B Ayt

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Verified Reviewer
| map-marker Jdaidet El Matn, Mont-Liban

Problem

I submit an application for being a tutor but I got rejected and as you put that the cause was Plagiarism although all the content is based on MY IDEAS! Moreover, my friends also faced the same problem! In addition, to detect if maybe there was the same ideas of mine on websites I used a plagiarism app to detect and the result was that my essay and my writings were Unique! Please fix it and reconsider this problem, and I would be glad if you tell me where did you find plagiarism since I am not the only one who is facing this problem.
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Cons:
  • Rejecting tutors application for no proper and true reason

Preferred solution: Let the company propose a solution

Serena B Ayt

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Verified Reviewer
| map-marker Jdaidet El Matn, Mont-Liban

Tutor application error and rejecting it for incorrect reason

I submitted a tutors application and I got rejected due to Plagiarism although all the content is based on my ideas. Moreover I used a plagiarism app to detect whether my ideas have a copy in websites but the result was Unique! Not only but also my friends also faced this problem, they got rejected although they are writing and submitting their own ideas. Please fix it or let us know where did you find that plagiarism you are talking about.
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