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I have been tutoring at studypool for around 5 months now and done quite a few Homeworks for other students; Some students have requested withdrawals for almost no reason since they want to take the work done and avoid paying or they did not provide any type of...
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Anonymous
Anonymous

You closed my new account with no genuine reason at all...I had done 4 jobs with a high customer satisfaction rate. Whats happening????

AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

5.0
I liked
  • Fast payments
#1053919

RIGGED WASTE OF MONEY I earned approximately $60 through tutoring at Studypool. But as I tried to withdraw the funds, I was told that the money has been withheld due to suspicious activity! This is strange given the fact that I have received the "Recommended by...
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AmberK
AmberK
Studypool Verified Representative

Hello I’m Amber, I’m in charge of Customer Success at Studypool. We apologize for the inconveniences you might have had using our platform. Studypool always pays its tutors fo...

1.0
I didn't like
  • Whole thing was just a huge disappointment
  • Are a scam
  • Scam and rigged
#1051610
I am always overwhelmed by a number of things I need to do. I work a full 9-hour shift, study at university at night and have to often take my child with me everywhere I go. Studypool provides me with the best tutors available, so I can catch up with my homework in a...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

4.2
I liked
  • It was pretty smooth
#1049469

I had a final biology assignment which I had forgotten I had; it was due the next day! I was panicking since this was a really important part of my score, I was texting with a classmate, and she suggested me to try Studypool! I wasn't really convinced since I've never...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

4.4
I liked
  • Fast payments
  • Quality
  • Easy
#1049296
I needed some urgent help with a homework which I didn't quite understand, the tutor assigned to me helped a lot and I got a good grade when I delivered the paper. Nice and helpful customer service, I didn't quite understand the website at first, however, after...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

5.0
#1048134

They charged me $11 for one tutor then another $15 for a different one. I only agreed to paying $10 to one tutor. The $15 tutor gave me my answer way later than I needed it so it was a huge waste of money. Their instructions are very unclear. I said I needed an answer...
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber from Studypool. I’m in charge of Customer Success. We apologize for the frustration you might have experienced on our platform. To clarify the inconveni...

1.0
I didn't like
  • How unclear they are and charge me money without letting me know
#1045314

Studypool is AWFUL! I have had 3 experiences where the student made very strong demands that differed greatly from what their original description said (before the bid) and after I was already locked in. And 3 times where they were upset that the project was not done...
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AmberK
AmberK
Studypool Verified Representative

Hi, I’m Amber from Studypool. I am in charge of Customer Success. I am sorry for any inconveniences you may have encountered on our site. For better insight, I will explain ho...

1.0
#1042011
I have been a tutor for Studypool since December 2016. It started as a venture to make a few extra bucks and ended up being quite profitable. I was making about $100 per week mainly on advanced math and science problems. I would make withdrawals as soon as I crossed...
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Anonymous
Anonymous

hello there how do i know that an account is banned?

andythewxman
andythewxman

It took a while, but I finally got a response from studypool. They have rectified the situation and I have received my withheld funds.

3.0
I liked
  • Work form home
  • Extra income
  • Own schedule
I didn't like
  • Withholding payment
  • Unfair ban
  • Stealing money
#1040909
Show

Studypool Tutoring Service Review

I earned approximately $60 through tutoring at Studypool. But as I tried to withdraw the funds, I was told that the money has been withheld due to suspicious activity! This is strange given the fact that I have received the "Recommended by Studypool" and "Premium Tutor" badges! I tried reaching out for help through customer support but barely had any positive response.
1.3
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
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Price Affordability
Product or Service Quality
Reliability
Scholarship, Grants and Programs
Staff
Value for money
Website
#1037626
So I wrote a paper for a person that was really good. I stayed up all night writing this paper. And when I turned it the student they said nothing so I thought they were satisfied. No, they filed a withdraw and got all their money back. SO stay up all night FOR...
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AmberK
AmberK
Studypool Verified Representative

Hi, I’m Amber from Studypool. I am in charge of Customer Success. I am sorry for any inconveniences you may have encountered on our site. For better insight, I will explain ho...

1.1
#1036800