Amber M Azr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kula, Hawaii

Bank fraud

I dont currently hold an account and believe I was hacked. I recently found out i have been charged since last september for this site. I would like a full refund.
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Loss:
$119

Preferred solution: Full refund

Mohsen H Jbt

Hacked me studypool profile

Deae Sir/Madam My name is Mohsen Hosseinanadi and I am one of your tutor, but unfortunately somebody hacked me password. My gamil was hosseinabadi2021@***.com And my username at studypool was Sunlight2000 Please hlep me with this issue. I also don't have access to my gmail related to this profile. I look forward to hearing from you. Best regards Mohsen Hosseinabadi
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SinLe S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Application

I have sent my application to be a tutor for almost 2 weeks now, may I know if it has been reviewed? and if it has, did I get rejected? If i was rejected, is there any way i can reapply, or am I out?
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Preferred solution: getting my application verified

Najla A Czf

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Verified Reviewer

Cancel subscription

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I tried calling, and I tried email, nobody picked up and no one sent an email back. It has been a week and I call whenever I get the chance. I wasn't satisfied with the website, and I'm not satisfied with the customer service either. I do not recommend subscribing.
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Cons:
  • Getting no service for my payment
  • Team operational is lacking

Preferred solution: Full refund

Aaquil S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Checking on status of application

Its been over 12 hours since I did application and I would like to know my status, and/ or if Im hired.
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Preferred solution: Let the company propose a solution

Jacqueline B Guq

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Verified Reviewer

Refund

Hi I would like to get a refund, because I barely use this, and my school is about to end and I just needed help with one question. If possible I would like to get a refund. Thank you.
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Loss:
$20
Pros:
  • Customer service was decent

Preferred solution: Full refund

FARZANA A Cah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About my application

Hi Mr/ Miss, I applied 3 days ago but I didn't get any reply yet. But on the website, it said that it will take 12 hours. Can you tell me how long it takes? I live in the USA (permanent resident) so I send the USA driver's license. I don't this is the reason. Thank you Farzana Afrin
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Breshan J Dsf
map-marker Metairie, Louisiana

I will like to cancel my account and get a refund for May and June

I will like to cancel my account and get a refund from May and June. I never used it either month and the money was taken out my account.
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Loss:
$39

Preferred solution: Full refund

Shannell Jcy
map-marker Baker, Florida

Can't get in site

Site is complicates I want you to answer the phone I have issues with this accounthhdjdjdjdjdjxjdjdjdjdjdjxjxnxnx
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Loss:
$20

Preferred solution: Full refund

Kiarra Bqk

Cancel my account

Cancel account and membership. I am no longer interested in having a membership with your services. Thanks
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Pros:
  • 247 tutors
Cons:
  • Students sometimes want to pay less

Preferred solution: Full refund

Connie C Lsf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Charged way more than recieved

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Studypool - Charged way more than recieved
I have been charged way more than I have recieved, they have charged me double for 1 day, and then I was charged for tips on top of the price for the tutor.
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Loss:
$311
Pros:
  • Some of the tutors are really good
Cons:
  • Stealing money

Preferred solution: Full refund

User's recommendation: Watch what you are being charged for

Pooja D Rtz
map-marker Hyderabad, Sindh

Banned Account

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StudyPool has a team of Scammers. They ban my account and not allowing me to take my money back. Fiverr, Freelancer and Upwork, all allow the withdraw of money after ban.
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Loss:
$100

Preferred solution: Full refund

User's recommendation: No one should work at StudyPool, they are scammer.

Mancel Lqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Woodland Hills, California

Refund

Original review May 07, 2021
I just received a refund that I requested go back into my study pool balance. I'm not sure where to find it, or it is not available. How can I use this refund to pay for the next assignment instead of my card? I have tried to call the study pool number about 5 times, and have not gotten a response yet.
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Anonymous

Want refund for the Subscription

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Hello studypool team, I am Ruchin Patel. I have subscribed to your service for questions related one of my study related course. When I saw that your website was claiming that you have the answers for that document then I immediately purchased that but unfortunately after purchase the answers were not there, it was just showing me the same question. So, I want my full refund As Soon As possible, and when I tried to cancel my subscription it says that it will take up to 72 hours to process my payment. But when I checked in in my bank account it was already debited. So, I can not afford losing this much money. Please reply me ASAP and give me my full refund. Please. Regards, Ruchin Patel.
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User's recommendation: Don’t buy the subscription, they don’t have answers.

Latasha A Wie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelling subscription

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I have not used this service in months but I have been billed monthly. I did not signup for a subscription service and I want to cancel immediately
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Loss:
$80
Cons:
  • Poor customer service
  • Fact that it is a ripoff
  • Refund issues

Preferred solution: Full refund

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