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A student share his email address in one of the question i was answering then all over sudden am told i hacked the students account. The moderators even goes further to ban my account on the assumption that i shared my email address which is against the site terms. I...
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2.2
I didn't like
  • Team operational is lacking
#1128124
Being a new tutor my account has been suspended of grounds of chargeback fraud...LOL, I don't even know what that means. I only did three questions.. This site just lets me down I had hoped it would build my writing career. How can a new tutor be banned just like that...
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AmberK
AmberK
Studypool Verified Representative

Hello, my name is Amber and I am in charge of Customer Success at Studypool.If an account gets banned, it was because it was associated with fraud or suspicious activities. Al...

Anonymous
Anonymous

A writing career would be nice if successful.First you must learn proper English grammar and syntax.I suggest remedial English.

1.0
#1116213
Unable to locate phone number in reference to contacting someone by phone to get answer dealing with problems with Studypool. I am unable to locate any of your websites that would have a phone number or a point of contact to ask question about my so called account or...
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AmberK
AmberK
Studypool Verified Representative

Hi, Im Amber from Studypool. I am in charge of Customer Success. I am sorry for any inconveniences you may have encountered on our site. If you purchased one of our services, ...

I liked
  • As a victim who was reprimanded
#1090530

Studypool - Experience was okay

Studypool
#1118019
how do i know if an account is banned
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Studypool - Cheaters around

Studypool
#1112841
1.0
Details
I would have read the review here before using this A tutor took my work to do and handled me with totally plagiarized work. I got F in that course after that. I am not gonna use this anymore. GUYS PLEASE DO NOT USE. IT IS BETTER TO GET PASSING GRADES THAN FAILING THE COURSE. this is crazy i have to type 100 word. {{Redacted}}
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Advertised vs Delivered
Diversity of Products or Services
Reliability
Website

Studypool - They are terrible

Studypool
#1083747
They won't let me delete my account. I contacted them several times requesting them to do it. Their representative Amber who commented on this site stating she would delete the account simply told me we won't be able to delete it. I fail to understand why they won't comply if a customer requests them to delete the account.
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Studypool - Where's my refund?

Studypool
#1076777
1.6
Details
The question answers was submitted late. I asked for a refunf not a credit on the account. Now im fighting to get my money back. No one seems to be able to "escalate" it to the right person.....go figure.
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Billing Practices
Customer service
Price Affordability
Reliability
Staff
Value for money
Website
Tomorrow, they have taken my tutor account to a suspension, I appealed it but they after a while, banned my account. it is not good. I requested them to take suspension away and promised to not do any mistake in future, they did'nt accepted any of my requests. as when...
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AmberK
AmberK
Studypool Verified Representative

Hello, my name is Amber and I am in charge of Customer Success at Studypool.If an account gets banned, it was because it was associated with fraud or suspicious activities. Al...

2.7
I liked
  • Easy
I didn't like
  • Whole thing was just a huge disappointment
#1079900
Studypool - Refuse to pay their tutors
Over 6 months ago I was promised that a new tutor bonus of $20 would be rewarded to my account. After at least six tries at getting them to fix this issue, I get ignored or told a lie like "oh, it'll be fixed within the week." All I want is to get my money and break...
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Anonymous
Jay

Studypool will rip you off and steal from you! They will be shut down one day for fraudulent practices

AmberK
AmberK
Studypool Verified Representative

Hi, Im Amber from Studypool. I am in charge of Customer Success. I am sorry for any inconveniences you may have encountered on our site. Can you please provide your user detai...

2.4
#1066682
What I see here is a lot of people with poor grammar who can't even spell complaining that studypool is a terrible place to try to make money. I have never paid for assignments but I will say that some of the student reviews here are absolutely unfounded. What usually...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad youve had a good experience on our site. Everyday we strive for greatness on our site an...

4.3
I didn't like
  • And can take a while to get paid
  • Long response times on staff occasionally
#1066236
I was told about this service through word of mouth and i trusted them and they let me down completely and i feel like they are cheating me completely and their prices jumps across the board each time no set prices. When i purchase papers i am being told that their...
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AmberK
AmberK
Studypool Verified Representative

Hello there, I’m Amber from Studypool. I’m in charge of Customer Success. We apologize for the frustration you might have experienced on our platform. To clarify the inconveni...

#1061644
Just got suspended for "overdue assignments" even though I have absolute proof in my assignment history that I have turned in all 5 of the questions I have worked on. Absolutely no way that any assignment was overdue, especially since I hadn't even bid on anything in a...
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AmberK
AmberK
Studypool Verified Representative

Hi, I’m Amber from Studypool. I am in charge of Customer Success. I am sorry for any inconveniences you may have encountered on our site. For better insight, I will explain ho...

#1060330
I have been tutoring at studypool for around 5 months now and done quite a few Homeworks for other students; Some students have requested withdrawals for almost no reason since they want to take the work done and avoid paying or they did not provide any type of...
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AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

AmberK
AmberK
Studypool Verified Representative

Hello my name is Amber from Studypool. I am in charge of Customer Happiness. I am glad you’ve had a good experience on our site. Everyday we strive for greatness on our site a...

5.0
I liked
  • Fast payments
#1053919
RIGGED WASTE OF MONEY I earned approximately $60 through tutoring at Studypool. But as I tried to withdraw the funds, I was told that the money has been withheld due to suspicious activity! This is strange given the fact that I have received the "Recommended by...
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AmberK
AmberK
Studypool Verified Representative

Hello I’m Amber, I’m in charge of Customer Success at Studypool. We apologize for the inconveniences you might have had using our platform. Studypool always pays its tutors fo...

1.0
I didn't like
  • Are a scam
  • Whole thing was just a huge disappointment
  • Scam and rigged
#1051610