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1.8 Based on 19 reviews
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i paid for a solution which i was not able to view. no customer care service or online chat. feeling conned

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Since I started tutoring about a year ago, my withdrawals have been sent every single time. I'm not saying there were never any delays, the system isn't perfect as they are a company with probably 2 years under their belt. I've always followed the guidelines, and I've never tried "cheating" the system as I see some people on Facebook do. It's amazing how people take advantage of things then expect to be paid. Before I started using the site I... Read more

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I had to visit at least 10 websites that all looked sketchy before I came across Studypool. The question(s) I had was from a physics class I cannot by the life of me understand because the professor's accent. there wasn't really much hassle signing up and I automatically had a "free question" which I got a few of, and the only one I paid for was at 1$ which was my last. I worked with the same tutor for all my questions and he/she was super nice... Read more

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You work so hard in studypool but when you want to withdraw your money, they tell you this Unfortunately, your payment will not be paid out since it is under investigation. You have been caught with suspicious activities on our site. This is something we don't condone. For further information on our withheld payment guidelines go to (https://www.studypool.com/withheldpayment). For me, I have read the terms and has not violated any. The support... Read more

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When the product is bad and you ask for a refund they give you the run around and poor service!

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Absolutely a scam. The tutors provide wrong answers. The website layout is setup in such a way that the review button is placed above the withdraw question button. If you leave a bad review, you are automatically charged for the WRONG solution. Their customer support provides you with empty promises and basically cut and paste automated responses. Please avoid this website like the plague.

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Studypool approached our student Organization; asking if they could sponsor us. In return we would post a link to their website on our organization webpage. Once we agreed, they were very insistent about getting things setup and would only provide sponsored funds through a PayPal account. The agreed upon amount was $100.00 By the way, their rep also insisted that no "contract" was necessary. After everything was setup, (web link & PayPal... Read more

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For two months now Studypool has not refunded $20 overpayment that they agree should be refunded. I have sent regular messages that are being escalated to "the team" with absolutely no results.

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IM PISSED I NEED A *** REFUND !! Paid for an answer ! And it's saying the page is NOT AVAILABLE! I WILL REPORT U GUYS IF I DNT GET MY MONEY BACK ! THIS IS A FRAUD!! Bad BUSINESS!!! STUDYPOOL IS A SCAM!!! WARNING DNT WASTE UR TIME AND MONEY!! I am soooooooo UPSET RIGHT NOW!!!!

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This was my first and will be my last time using this service. The homework was not right, not even close . Having many emails explaining why I feel I need a full refund and providing the company with all the information they requested I still don't have a refund!!!! This site is ridiculous should be a shame for taking people's money and not providing the services they claim too!!!!!

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