Studypool - Review in Education category from Rapid City, South Dakota
Studypool approached our student Organization; asking if they could sponsor us. In return we would post a link to their website on our organization webpage.
Once we agreed, they were very insistent about getting things setup and would only provide sponsored funds through a PayPal account. The agreed upon amount was $100.00
By the way, their rep also insisted that no "contract" was necessary.
After everything was setup, (web link & PayPal account) we were told the deposit would be made ASAP. We waited two months for the deposit which never happened. Even after we told them we were going to remove the web link.
We will not be working with studypool again.
Reason of review: Not as described/ advertised.
Location: Rapid City, South Dakota
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Hello, my name is Amber and I am in charge of Customer Success at Studypool.
Apologies for the oversight on this matter, as a fast growing business we miss things sometimes. If you shared our brandโs name, I want to reassure you that we are 100% willing to follow through on our sponsorship and that we have good intentions.
Please share with me the emails and the link to the specific sponsorship page that was agreed on, and I will try my best to make things work for both our parties.
Please contact me at amber@studypool.com so we can resolve as soon as possible.
Regards,
Amber K. Studypool Customer Success
Hello there,
Iโm Larissa, the Lead of Marketing Operations at Studypool. We apologize for any inconvenience that may have occurred with our associates.
Please reach out to me at Larissa@studypool.com if youโd like to discuss this further.
Thanks in advance!
Larissa