Renee F Rnd

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Verified Reviewer
| map-marker Alexandria, Virginia

Refund

Yes I would like to cancel my subscription with Studypool. And a refund from the time I cancel subscription you guys where still take out the 29.00
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Laurent L Pzf

Homework

Studypool - Homework
The person used an ai source and the professor gave me 0/100 The homework was a literary analysis of Sula
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Loss:
$45
Pros:
  • Helps sometimes
Cons:
  • Some people would not do a good work

Preferred solution: Full refund

Teila Syf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Cancel subscription

Studypool - Cancel subscription
Studypool - Cancel subscription - Image 2
Cancel this subscription...I did not approve. My name is Marlyn LeBlanc...Thank you!I would like this done..before this Company take another unapproved payment out of my account.
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Teila Syf

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Verified Reviewer
| map-marker Dallas, Texas

Cancel subscription

I didn't subscribe to StudyPool...I thought it was a one time purchase...Please Cancel this subscription. And DO NOT charge my account anymore...Cancel this ASAP!
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Maree R Ldh

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Verified Reviewer

Complaint about charge subscription without knowledge

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I look at a subject. I have to pay for looking but did not want the subscription. I was later charged 19.99. I even check my active subscriptions on iOS. It was not on the list so I thought I did have one. Customer service number was an answering machine. I will have to spend more time calling again and again if needed. I did not want the subscription.
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Loss:
$20
Pros:
  • It is available
Cons:
  • It charged me without my knowledge

Preferred solution: Full refund

User's recommendation: Preview with caution

Dean A Zrm

Cancelation

Unauthorized transaction. This was never authorized by me. The account used is a digital card that is never used.
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Loss:
$78

Preferred solution: Full refund

User's recommendation: Refund

Anonymous
map-marker New York, New York

Refund; unauthorized transaction

This is just terrible!!! I didn't even use their service but they charged me anyway and said no refund!!!
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Faith S Vcm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to cancel my account

Studypool - I want to cancel my account
I have no account with you guys to my understanding and I have been charged twice. I need help locating my account that is keeping my card on file and charging it and no one is being helpful at all I think it's incredibly rude.
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Loss:
$59
Cons:
  • Are not helpful with customer service

Preferred solution: Full refund

Folusho B

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Verified Reviewer

Val’s never gets answered

Need to speak with agent on anuthorislzed charge on my account. I have been reaching out and no one is responding
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Loss:
$59

Preferred solution: Full refund

User's recommendation: Never

Resolved
Noreen A Rkx

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Verified Reviewer
| map-marker Poway, California

Resolved: To cancel my account

Updated by user Jan 10, 2024

Company fixed the issue and I have been provided with apology. canceled my account

Original review Dec 10, 2023
I can't seen to get into your website so I want to cancel my account and request a refund What to do
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Noreen A Rkx

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Verified Reviewer
| map-marker Poway, California

To cancel my account

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I can't seen to get into your website so I want to cancel my account and request a refund what to do?
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Anonymous
map-marker San Antonio, Texas

Taking money out of my account

I was having problem with cancellation of services in studypool. I called them informed them I nolonger their services and I need help with stopping services. They promised to help out. It has been like 9 months now I see some deduction. Asking why this happens I'm told you didnt cancel your studypool services. I'm feeling like this wasn't fairly done to me. Any help I will grateful.
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User's recommendation: Customers given first priority whenever they need help!

Michelle P Nji

I paid for plagiarism for a document review do you email the document

Studypool - I paid for plagiarism for a document review do you email the document
I have my school work I sent it 45 minutes ago and I paid for plagiarized check, I still do not have an answer
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Loss:
$495

Preferred solution: Full refund

James H Zwp

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Verified Reviewer

Refund for closed account

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Number disconnected. There was no answer, this seems like a scam. I need a company that has a working customer service phone number so that I can get refunded my money, instead of going into my bank account and seeing these hidden fees. That's dishonest and I don't want to give my business to a company that would go and do that to it's patrons. I would not reccomend.
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Loss:
$100

Preferred solution: Full refund

Zara G Jdi

Cancel subscription

I been canceled my subscription with Studypool so I need a refund. Why I was charged 29.00 for the month of November? I need someone to call me asap.
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Loss:
$29
Pros:
  • Give you an idea on school work
Cons:
  • You might find exactly what you want in your school assignments

Preferred solution: Full refund

Joshua M Bhc

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Verified Reviewer

Membership cancelation

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Im trying to cancel membership. The phone number doesnt work, and Im being charged monthly. I need to speak to a real person.
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Preferred solution: Cancel membership.

User's recommendation: Don’t choose this site. They’ll make it hard to cancel membership.

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